Conflict Ministry Administration

Administration of Conflict Ministry

Gateways Pastoral Resources administers the conflict resolution or mediation process, including:

  • Respond to inquiries
  • Conduct intake from parties
  • Set up appointments with parties
  • Create forms to apply for services (hard copy and online)
  • Manage confidentiality (signed) statements
  • Provide summary reports to Diocese, e.g., number of mediations held, type, resolution rate, demographics
  • No personal information nor details of resolutions and agreements are disclosed
  • Conduct evaluations of satisfaction of mediation services