Conflict Ministry Administration

Administration of Conflict Ministry

Gateways Pastoral Resources administers the conflict resolution or mediation process, including:

• Respond to inquiries
• Conduct intake from parties
• Set up appointments with parties
• Create forms to apply for services (hard copy and online)
• Manage confidentiality (signed) statements
• Provide summary reports to Diocese, e.g., number of mediations held, type, resolution rate, demographics
• No personal information nor details of resolutions and agreements are disclosed
• Conduct evaluations of satisfaction of mediation services